Thoughts on LTS...(2 posts)
Thanks for modernising your styles, huge improvement from the frumpy LTS of my youth. Huge thanks for shoe range, finally I can buy size 10s on the high street and don't feel as if I'm missing out on latest trends. Also, big cheer for friendly staff at my local Cheltenham store who always make shopping there a pleasure, and their toddler friendly environment. BUT......improvements can always be made: ** FREE delivery option for collection at local store ( I object that if my size is not in or a style not stocked by my store that I have to pay to have it delivered to me. I'd also like to see this option available when purchasing online.) ** LOWER heels on shoes & boots (pretty obvious really) ** LOWER prices for shoes ( I understand the economics of supply & demand, but I still don't want to pay £65 for a pair of work shoes, particularly when I'm buying clothes from you as well) ** MORE maternity options (yes, tall women DO have babies!) ** LOYALTY card option (tall women want to feel rewarded and valued too, and we can go elsewhere if we really wanted to) ** MORE 34" leg styles (many of us have longer bodies and 34" leg is just right) ** HIGH Leg active swimsuits (so I don't look frumpy in my vain efforts to lose the baby weight!)Posted 4 years ago #
I have always been a loyal customer for many years (since 1990, up until spring 2008), ordering and purchasing my complete wardrobe from you each season. I believe it has almost been a year now since my last purchase from you, as unfortunately, with your revamping of LTS you have decided to jump on the high-street bandwagon catering for "taller" women of 5'8"/5'10"- 6', instread of remaining/becoming, or developing into a specialist shop for truly tall women of 6'+. I am sure the market for women below 6' is much more lucrative (especially those in the bracket 5'8 - 5'10), as there must be more of them for a start, but for me, being 6'5" tall, and having a body and limbs in proportion to my height, I am afraid that I am unable to fit your tops, dresses or jackets, as the bust and waist are completely in the wrong places and too short in the body and overall length, and I would say, designed for women with a standard body length, but that are taller because they have longer legs. Longer legs are something you cater very well for, whether it is in trousers (for which I am very grateful) or ankle skimming skirts (and I really don't like ankle skimming skirts, believing them to just make a taller person look incredibly tall, and shapeless) - however, I would love to have the opportunity to be able to purchase a dress or top that is long enough for me in all the right places, and to look feminine and pretty (or even sexy)at the same time. Not only have I found that I am now wasting my time in ordering any of your clothes for my upper body, as they just won't fit, this is further highlighted by the fact that your "tall" models seem to mainly be 5'8" or 5'10"(I'm afraid I don't consider this to be particularly tall - I am sure that today, especially amongst younger women, it is probably average), with Lisa, your feature model, at 6' ! I can tell by the fit of the clothes modelled by them in your catalogues that their bodies are of a standard woman's proportions, and that their "tallness" is derived from extra inches to their legs. Further proof that you are catering to a "decreasing in height" market than I thought you were catering to before, comes from your selection of shoes - lots of beautiful shoes, but with heel heights of 2.5 - 3". If I wear a heel height of more than 1.5" the reality of doing so actually proves quite dangerous, as I am in grave danger of banging my head constantly! Your flats are great, but it would be lovely, fantastic, amazing even, to be offered something feminine, pretty, dressy, sexy, or fun, with a heal of 1 to 1.5 inches to just make me feel wonderful, and give the leg a little lift and shape - and what a great achievement from you it would be, to design and produce such a wonderful, and in my mind necessary, and sorely lacking-from-the-market shoe. I, and everyone else can already purchase fantastic 2,3 and 4 inch heels from Cinderella Shoes in Ireland, or Magnus of Northampton, and probably all those High Street names that also cater for "taller" women (Evans, to name just one). I feel you still have a place to play in the tall women's market, and I hope you will please give this email very serious consideration. Yes, I am probably considered exceptionally tall at 6'5", but I know I am not unique, and you can't believe how very disheartening it is not being able to find things to wear, especially as I don't feel exceptionally tall, and never have - I just feel like me - yes I am tall - and, at the same time I am feminine, I am a girly-girl, and I want to look it too! It might be interesting for you to note that since last year I have luckily found, in my desperate hunt to find anything out there to fit me, great T-shirts for 5 GBP (their normal price) at H&M Hennes, that are longer in the body than yours, and an amazing fit. Also their camisoles, and.......sun-dresses!!! The dresses and camisoles all have adjustable shoulder straps, which I can let down to the right length for my bust, and then everything else is in the right place.....fantastic! These purchases, which I am so grateful to have found, were just amongst "normal" stock......I don't think Hennes even have a tall line. Question: How is it possible for me to find clothes to fit in H&M Hennes, who don't cater for the "tall-market", when I can't find anything to fit my upper body at Long Tall Sally, a company that says it caters specifically for the tall woman? I'm confused. Maybe you could, please, introduce a secondary line in clothing, with taller models, for those women that ARE tall, ie., over 6', and that do have longer bodies? It wouldn't be any different to offering both the 34" or 36" (and sometimes 38") inside leg lengths - at least you have realised that tall legs do come in different lengths! Why should tall bodies be any different?! From reading your forums, it is clear that even some under 6'ers have longer bodies than a standard fitting. There IS a market for it.Posted 4 years ago #
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